Let’s get started.
Answer a few questions, leave your first name and email, and I reach out within 48 hours.
Start here
A few questions to see whether this is a good fit.
Are you in crisis right now?
This practice can’t respond fast enough for an emergency. Call or text 988, or call 911. Lines for specific professions are listed further down this page.
Is this for you, and are you 18 or older?
I work with the person themselves, so they’d need to reach out. If their situation is affecting your own life, you’re welcome to continue for yourself.
I work with adults. For someone under 18, a pediatrician, their insurance company, or the Psychology Today directory is the place to start.
Where are you located?
What are you looking for?
Therapy isn’t available outside Michigan and Ohio. Coaching is available anywhere. If treatment is what you’re looking for, your insurance company or the Psychology Today directory is the place to find a therapist where you live.
What are you looking for?
Is any of this connected to a custody dispute, court-ordered treatment, or a legal case?
Is a letter or an evaluation the main thing you need? For example, an emotional support animal letter, FMLA or disability paperwork, an FAA or security clearance evaluation, or a fitness-for-duty clearance.
Individual therapy, or couples or family therapy?
How do you plan to pay?
In person in Grand Rapids, or telehealth?
To use your insurance, book with me through Counseling Center of West Michigan (CCWM). Their office handles the intake, the scheduling, and the billing. The plans I’m in network with are listed in the FAQ. You can reach out to their intake department yourself, or I can have them reach out to you.
CCWM’s intake department: call (616) 805-3660, text (616) 209-8198, or email support@counselingcenterwm.org. Tell them you’d like to see Melinda Holliday.
In Ohio, sessions here are self-pay, with a superbill you can submit to your insurer for out-of-network reimbursement.
I don’t provide letters, paperwork, or evaluations. Whoever is asking for one can tell you what kind of provider they accept. If you’re in crisis, call or text 988.
I see individuals. For couples or family therapy, your insurance company or the Psychology Today directory is the place to find a therapist. If you’re in crisis, call or text 988.
For in-network care, your insurance company can give you a list of therapists, and the Psychology Today directory lets you filter by insurance. If you’re in crisis, call or text 988.
I don’t provide court-involved therapy: court-ordered treatment, or therapy that could become part of a custody dispute or a legal case. The Psychology Today directory lets you filter by state, insurance, and specialty. If you’re in crisis, call or text 988.
Got it. Thank you.
I’ll reach out within 48 hours.
If you are in crisis, call or text 988, or call 911.
Got it. Thank you.
I’ll pass your name and contact information to CCWM’s intake department, and they’ll reach out to you.
If you are in crisis, call or text 988, or call 911.
Use this form for a question before you reach out, for training, consulting, or contract work, or for a privacy or accessibility request. I respond within seven business days. Please leave health details out; this isn’t a secure channel.
Got it.
I respond within seven business days.
Or email directly: . Email isn’t a secure channel either, so keep health details for a call.
Cost, format, and response time
If you are in crisis
This practice is not a crisis service and can’t respond quickly enough to a mental health emergency. If you or someone you know is in immediate danger, please use one of the resources below.
Suicide & Crisis Lifeline (call or text).
Crisis Text Line. Text HOME.
For immediate danger.
1-800-267-5463. Confidential 24/7 line for law enforcement and their families, answered by trained retired officers.
206-459-3020. Confidential 24/7 crisis and referral line for public safety employees, first responders, and their families.
Call 988 and press 1, or text 838255. For veterans, service members, and their families.